Take one wide photo and two close-ups
The wide view gives context. Close-ups show the damage, fixing point or finish. Add a familiar object or tape measure when scale is unclear.
Share the location and access
Mention your Cape Town suburb, floor level, parking or access limits, and whether ladders or work at height may be involved.
Describe the result you want
Explain whether you want a repair, replacement or advice on the best option. If you have matching paint, tiles or fittings, say so.
Group small jobs together
A short, numbered punch list makes it easier to scope several maintenance tasks in one visit.